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Privacy Policy
Last updated October 5th, 2024
Thank you for choosing to be part of our community at Sparrow Tech (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices regarding your personal information, please contact us at support@sparrowtec.store.
When you visit our website (sparrowtec.store) and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy and explain as clearly as possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy policy you do not agree with, please discontinue use of our Sites and our services.
This privacy policy applies to all information collected through our website (such as sparrowtech.store) and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the “Sites”).
Please read this privacy policy carefully, as it will help you make informed decisions about sharing your personal information with us.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE USE YOUR INFORMATION?
- WILL YOUR INFORMATION BE SHARED WITH ANYONE?
- WHO WILL YOUR INFORMATION BE SHARED WITH?
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- DO WE MAKE UPDATES TO THIS POLICY?
- HOW CAN YOU CONTACT US ABOUT THIS POLICY?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us (such as name, address, contact information, passwords and security data, payment information, and social media login data).
We collect personal information that you voluntarily provide to us when registering at the Sites, expressing an interest in our products or services, participating in activities on the Sites (such as posting in forums or entering competitions), or otherwise contacting us.
The personal information we collect depends on the context of your interactions with us and the Sites, the choices you make, and the products and features you use. It can include:
- Name and Contact Data: First and last name, email address, postal address, phone number, and other similar contact data.
- Credentials: Passwords, password hints, and similar security information used for authentication and account access.
- Payment Data: Data necessary to process your payment if you make purchases (e.g., credit card number and security code). All payment data is stored by our payment processor(s).
- Social Media Login Data: If you choose to register or log in using a social media account, we collect information as described in “HOW DO WE HANDLE YOUR SOCIAL LOGINS,” below.
You are responsible for providing true, complete, and accurate personal information, and for notifying us of any changes.
Information automatically collected
In Short: Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our Sites.
We automatically collect certain information when you visit, use, or navigate the Sites. This information may include device and usage details like your IP address, browser characteristics, operating system, language preferences, referring URLs, device name, country, location, and times you use our Sites. This is primarily needed to maintain the security and operation of our Sites, and for internal analytics and reporting.
Like many businesses, we collect information through cookies and similar technologies.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
Examples include social media profile information (e.g., name, email, city, profile picture URL) and marketing leads from external partners.
Reasons for data collection (examples)
- First Name, Last Name, Company Name: For communication, addressing users, and generating invoices.
- Email Address: For account creation, verification, marketing opt-ins, alerts, invoices, and general communication.
- Physical Address: For invoicing and recordkeeping.
- Phone Number: For user communication.
- Bank Card Details: For collecting payments through our payment processors (e.g., Stripe).
- IP Address: For logging, security, and fraud prevention.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information based on legitimate business interests, to fulfill contracts, comply with legal obligations, and/or with your consent.
We use personal information collected via our Sites for various business purposes, including:
- To facilitate account creation and logon process.
- To send marketing and promotional communications (you can opt out at any time).
- To send administrative information to you (e.g., product/service updates, policy changes).
- To fulfill and manage orders (e.g., payments, returns).
- To post testimonials (with your consent).
- To deliver targeted advertising relevant to your interests.
- To request feedback about our Sites.
- To protect our Sites (fraud monitoring and prevention).
- To enforce our terms, conditions, and policies.
- To respond to legal requests and prevent harm if required.
- For other business purposes such as data analysis and service improvement.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, protect your rights, or fulfill business obligations.
We may process or share data under the following bases:
- Consent: You specifically allow us to use your personal information for a certain purpose.
- Legitimate Interests: It is reasonably necessary for our legitimate business interests.
- Performance of a Contract: We must process your personal information to fulfill our contract with you.
- Legal Obligations: We may disclose your information where legally required (e.g., court order, subpoena).
- Vital Interests: We may disclose information where necessary to investigate or prevent potential policy violations, fraud, threats to safety, or illegal activities.
- Vendors, Consultants, and Other Third-Party Service Providers: Who require access to such information to provide services (e.g., payment processing, data analysis, hosting).
- Business Transfers: During negotiations or finalization of a merger, asset sale, financing, or acquisition.
- Third-Party Advertisers: For interest-based advertising, as described in this policy.
- Affiliates: We may share information with affiliates under a common control who must also honor this policy.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
In Short: We only share information with the following third parties, for specific business purposes.
Depending on the services you use from Sparrow Tech, we may share your data with:
- Communication and Chat Services (e.g., email providers, live-chat systems)
- Payment Processors (e.g., PayPal, Stripe, etc.)
- Advertising / Marketing Platforms (e.g., Google Ads, Bing Advertising, Facebook Ads)
- Analytics Tools (e.g., Google Analytics)
- Hosting Platforms (e.g., cPanel, Plesk)
- Security / Fraud Prevention Services
(Adjust this list based on the actual services your company uses.)
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and similar tracking technologies to collect and store your information.
Examples of cookies include session identifiers, affiliate tracking cookies, analytics cookies, and advertising/remarketing cookies (e.g., Google Analytics, Facebook Pixel). For more details, refer to your cookie settings or preferences within your browser or in our dedicated Cookie Policy (if applicable).
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this policy unless otherwise required by law.
We retain personal information only as long as needed for business or legal requirements, typically no longer than two years after account termination unless a longer period is required by law or for legitimate business purposes. After that period, we either delete or anonymize your data.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate security measures (encryption, secure servers, etc.) to protect your information. However, no electronic transmission over the internet can be guaranteed 100% secure. You use our services at your own risk and should access our Sites in a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 13 years of age.
By using the Sites, you represent that you are at least 13 or the parent/guardian of such a minor. If we learn we have collected personal information from a user under 13, we will deactivate the account and delete such data from our records. If you become aware we have collected data from children under 13, please contact support@sparrowtech.com immediately.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
Depending on where you reside (e.g., European Economic Area), you have certain rights under data protection laws, including the right to request access to, rectification or erasure of, or restriction of processing your personal information. You may also have the right to object to processing or data portability. To make such a request, please contact us.
If we rely on your consent to process your personal information, you can withdraw it at any time. This withdrawal does not affect the lawfulness of processing before its withdrawal.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Many web browsers and some mobile systems include a Do-Not-Track (“DNT”) feature to signal you do not wish to be tracked online. Because no uniform technology standard for recognizing DNT signals exists, we do not currently respond to DNT browser signals. If a standard emerges, we will update this policy accordingly.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California law permits you to request once a year (free of charge) information about personal information we disclose to third parties for direct marketing, plus their names/addresses. If you are under 18, reside in California, and have a registered account, you can request removal of content you posted publicly on our Sites. Please contact us for such requests.
12. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be effective as soon as it is accessible, with a revised date noted at the top. We may notify you of material changes via a prominent notice on our Sites or by contacting you directly.
13. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may email us at:
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